Privacy Policy

1. Introduction

CreatorHub Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-platform creator analytics dashboard service ("Service").

2. Information We Collect

2.1 Google User Data

When you connect your accounts through our Service, we collect and process the following Google user data:

• YouTube Analytics Data: Video performance metrics, channel statistics, demographics data, revenue information
• YouTube Channel Information: Channel name, profile information, subscriber count
• YouTube Video Data: Video titles, descriptions, thumbnails, view counts, like counts, comment counts
• Google Account Information: Email address, profile name (for authentication purposes)

2.2 Platform Integration Data

We may also collect similar analytics and performance data from other social media platforms you choose to connect:

• TikTok: Video metrics, follower counts, engagement data
• Instagram: Post performance, story metrics, follower analytics
• Twitter: Tweet performance, follower growth, engagement metrics
• LinkedIn: Post analytics, connection data, page insights
• Twitch: Stream metrics, follower data, chat analytics

2.3 Account Information

We collect information you provide when creating an account:

• Email address
• Account preferences and settings
• Subscription information

3. How We Use Your Information

3.1 Service Functionality

We use your Google user data and other collected information exclusively to:

• Provide Analytics Dashboard: Display your content performance metrics in an organized, easy-to-understand format
• Generate Insights: Create personalized recommendations and insights about your content performance
• Track Growth: Monitor and visualize your follower and engagement growth over time
• Content Management: Help you organize and analyze your content across multiple platforms
• Real-time Updates: Provide live statistics and performance updates

3.2 Service Improvement

We may use aggregated, anonymized data to improve our Service features and functionality.

4. Data Sharing and Transfers

4.1 No Sale of Data

We do not sell, rent, or trade your Google user data or any personal information to third parties.

4.2 Limited Sharing

We may share your information only in the following limited circumstances:

• With Your Consent: When you explicitly authorize us to share specific data
• Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting providers, analytics services) under strict confidentiality agreements
• Legal Requirements: When required by law or to protect our rights and the safety of our users
• Business Transactions: In the event of a merger, acquisition, or sale of assets, with explicit prior user consent

5. Data Security and Protection

5.1 Security Measures

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure HTTPS connections for all communications
• Regular security audits and monitoring
• Access controls and authentication mechanisms
• Secure token storage and management

5.2 Data Access

Access to your personal data is strictly limited to authorized personnel who need it to provide and improve our Service.

6. Data Retention and Deletion

6.1 Retention Period

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, typically:

• Account data: Until you delete your account
• Analytics data: Up to 2 years for historical analysis
• Usage logs: Up to 1 year for service improvement

6.2 Data Deletion

You can request deletion of your data at any time by:

• Using the account deletion feature in your dashboard
• Contacting us at privacy@creatorhubstudio.com
• Revoking access through your Google Account settings

Upon request, we will delete your data within 30 days, except where retention is required by law.

7. Your Rights and Controls

7.1 Data Control

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Withdraw consent for data processing
• Disconnect platform integrations at any time

7.2 Google Account Controls

You can manage your Google data permissions through your Google Account settings.

8. Compliance with Google Policies

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We comply with all applicable data protection laws, including GDPR, CCPA, and other regional privacy regulations.

9. Cookies and Tracking

We use essential cookies and similar technologies to:

• Authenticate users and maintain login sessions
• Remember your preferences and settings
• Analyze usage patterns to improve our Service

You can control cookie settings through your browser preferences.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

12. International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on this page
• Update the "Last updated" date
• Notify you of significant changes via email or dashboard notification
• Obtain your consent for material changes that affect how we use your Google user data

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

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