Privacy Policy

1. Introduction

CreatorHub Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-platform creator analytics dashboard service ("Service").

2. Information We Collect

2.1 YouTube Data (Google OAuth)

When you connect your YouTube account, we request specific, limited permissions through Google's OAuth system:

Required Scope: youtube.readonly

This scope allows us to access:

• Channel Information: Channel name, description, subscriber count, profile picture
• Video Metadata: Video titles, descriptions, thumbnails, publication dates
• Basic Statistics: View counts, like counts, comment counts (public data only)
• Channel Settings: Privacy settings and upload defaults (read-only)

Optional Scope: yt-analytics.readonly (Analytics Features)

For enhanced analytics features, we may request additional permission to access:

• Analytics Data: Detailed view metrics, watch time, traffic sources
• Audience Insights: Demographics data (age groups, gender, geography)
• Performance Metrics: Historical performance data and trends
• Subscriber Analytics: Subscriber growth and retention metrics

Note: We do NOT request access to private data, monetization details, or the ability to modify your content.

2.2 TikTok Data

When you connect your TikTok account, we request specific permissions through TikTok's official API:

Required Scopes:

• user.info.basic: Basic profile information including username, display name, and avatar
• video.list: Access to your public video list and basic video statistics

This allows us to access:

• Profile Information: Username, display name, profile picture, follower count
• Video Data: Video titles, view counts, like counts, share counts, comments count
• Basic Analytics: Video performance metrics and engagement data

2.3 Currently Supported Platforms

CreatorHub Studio currently supports YouTube and TikTok integrations. We may add support for additional platforms in the future, including Instagram, Twitter, and LinkedIn, each with their own specific data access permissions.

2.4 Account Information

We collect information you provide when creating an account:

• Email address
• Account preferences and settings
• Subscription information

3. How We Use Your Information

3.1 Service Functionality

We use your platform data exclusively to:

• Analytics Dashboard: Display your YouTube and TikTok analytics in a unified dashboard
• Performance Tracking: Show view counts, subscriber counts, and engagement metrics over time
• Historical Analysis: Provide charts and graphs of your content performance trends
• Real-time Statistics: Display current subscriber counts and recent performance data
• Data Visualization: Create charts showing estimated vs. actual view data for forecasting
• Export Features: Generate CSV and PDF reports of your analytics data

Important: We only read your data - we never post content, modify settings, or take any actions on your behalf on any connected platform.

3.2 Service Improvement

We may use aggregated, anonymized data to improve our Service features and functionality.

4. Data Sharing and Transfers

4.1 No Sale of Data

We do not sell, rent, or trade your Google user data or any personal information to third parties.

4.2 Limited Sharing

We may share your information only in the following limited circumstances:

• With Your Consent: When you explicitly authorize us to share specific data
• Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting providers, analytics services) under strict confidentiality agreements
• Legal Requirements: When required by law or to protect our rights and the safety of our users
• Business Transactions: In the event of a merger, acquisition, or sale of assets, with explicit prior user consent

5. Data Security and Protection

5.1 Security Measures

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure HTTPS connections for all communications
• Regular security audits and monitoring
• Access controls and authentication mechanisms
• Secure token storage and management

5.2 Data Access

Access to your personal data is strictly limited to authorized personnel who need it to provide and improve our Service.

6. Data Retention and Deletion

6.1 Retention Period

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, typically:

• Account data: Until you delete your account
• Analytics data: Up to 2 years for historical analysis
• Usage logs: Up to 1 year for service improvement

6.2 Data Deletion

You can request deletion of your data at any time by:

• Using the account deletion feature in your dashboard
• Contacting us at privacy@creatorhubstudio.com
• Revoking access through your Google Account settings

Upon request, we will delete your data within 30 days, except where retention is required by law.

7. Your Rights and Controls

7.1 Data Control

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Withdraw consent for data processing
• Disconnect platform integrations at any time

7.2 Google Account Controls

You can manage your Google data permissions through your Google Account settings.

8. Compliance with Google Policies

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We comply with all applicable data protection laws, including GDPR, CCPA, and other regional privacy regulations.

9. Cookies and Tracking

We use essential cookies and similar technologies to:

• Authenticate users and maintain login sessions
• Remember your preferences and settings
• Analyze usage patterns to improve our Service

You can control cookie settings through your browser preferences.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

12. International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on this page
• Update the "Last updated" date
• Notify you of significant changes via email or dashboard notification
• Obtain your consent for material changes that affect how we use your Google user data

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

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